Best Help Guides for Win 7 Home Edition

August 10th, 2011 - 07:09 pm ET by Buffalo | Report spam
I have a frienc who just purchased a Laptop with Win7 HE Premium 64 bit and
was somewhat used to WinXP.
He is now in a nursing home and is having problems with the new system.
He thinks MS help is totally useless.
What would be some good recommendations?
Thanks,
Buffalo
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#1 Kirk Bubul
August 10th, 2011 - 07:47 pm ET | Report spam
On Wed, 10 Aug 2011 17:09:01 -0600, "Buffalo"
wrote:

I have a frienc who just purchased a Laptop with Win7 HE Premium 64 bit and
was somewhat used to WinXP.
What would be some good recommendations?



I have bought and benefited from several Dummies books, among them
Woody Leonhard's Windows 7 for Dummies. Another good reference book I
bought is Windows 7 Step by Step by Peppernau & Cox from Microsoft
Press. Got both at Amazon.com.
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#2 Stan Brown
August 10th, 2011 - 09:26 pm ET | Report spam
On Wed, 10 Aug 2011 17:09:01 -0600, Buffalo wrote:

I have a frienc who just purchased a Laptop with Win7 HE Premium 64 bit and
was somewhat used to WinXP.
He is now in a nursing home and is having problems with the new system.
He thinks MS help is totally useless.
What would be some good recommendations?
Thanks,
Buffalo



The book WINDOWS 7 INSIDE OUT is excellent.

Stan Brown, Oak Road Systems, Tompkins County, New York, USA
http://OakRoadSystems.com
Shikata ga nai...
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#3 Gene E. Bloch
August 10th, 2011 - 09:40 pm ET | Report spam
On Wed, 10 Aug 2011 17:09:01 -0600, Buffalo wrote:

I have a frienc who just purchased a Laptop with Win7 HE Premium 64 bit and
was somewhat used to WinXP.
He is now in a nursing home and is having problems with the new system.
He thinks MS help is totally useless.
What would be some good recommendations?
Thanks,
Buffalo



To the suggestions by Kirk Bubul and Stan Brown, I'd like to add
"Windows Plain & Simple" from Microsoft Press.

There are probably dozens of books, but quality is a crapshoot.

Anyway, I have used and liked the above as well as the Dummies book that
Kirk mentioned, and I have liked the Inside Out series for earlier
versions.

Gene E. Bloch (Stumbling Bloch)
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#4 Paul
August 10th, 2011 - 10:46 pm ET | Report spam
Buffalo wrote:
I have a frienc who just purchased a Laptop with Win7 HE Premium 64 bit and
was somewhat used to WinXP.
He is now in a nursing home and is having problems with the new system.
He thinks MS help is totally useless.
What would be some good recommendations?
Thanks,
Buffalo




I think you should quantify what "having problems" means.

An unfamiliarity with the system isn't really a problem, the
same as say, "broken WiFi" would be. That's a technical problem.

If the user is uncomfortable with the interface, that is perfectly
understandable. You could always do something like this, to make
the interface seem more familiar. But if something needs to be
fixed on there, this thin veneer isn't going to make any
difference at all. The user is still going to feel helpless.

http://www.howtogeek.com/howto/2227...windows-7/

For example, when UAC pops up, the user is going to be pissed.
It's a more secure OS, or at least does things to make it harder
for the user to compromise the system. And sooner or later, a
WinXP familiar user, is going to run into a Windows 7 roadblock.
And the built-in help, isn't going to be that much help in the matter.

You really need to train the user, how to slog through the
output of search engines :-) Like the rest of us do :-)
Or at least get them interested in sites like "sevenforums".

http://www.sevenforums.com/general-discussion/

I used to think, buying books was the answer, but when I consider
the ratio of useful info, to book thickness, I came to realize
I just wasn't getting my money from them.

Paul
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#5 Allen
August 10th, 2011 - 10:51 pm ET | Report spam
On 8/10/2011 8:26 PM, Stan Brown wrote:
On Wed, 10 Aug 2011 17:09:01 -0600, Buffalo wrote:

I have a frienc who just purchased a Laptop with Win7 HE Premium 64 bit and
was somewhat used to WinXP.
He is now in a nursing home and is having problems with the new system.
He thinks MS help is totally useless.
What would be some good recommendations?
Thanks,
Buffalo



The book WINDOWS 7 INSIDE OUT is excellent.



It matters why he is in a nursing home. W7 Inside Out is a load to
handle for an older (82) non-nursing home person. As computers,
operating systems, programs get more and more complex, the support
literature gets bigger and more unwieldy. To expand the subject, are any
of these books available in Kindle/Nook/etc format. As he is obviously
using something smaller than a desktop, perhaps he could install
software to read some of these things. I must point out that I am a
PAPER book nut who cannot see any of these in my future, regardless of
any advantages of electronic readers. One of my grandmothers owned a
small-town weekly newspaper and printing business and I think some of
her genes migrated to me, in an ink solution.
Allen
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