HP PhotoSmart 7260 & RPC Server

I have two computers. One of them is a desktop computer in a midi-tower
case
and the other is a laptop. Both computers are running Windows XP. The HP
PhotoSmart 7260 USB printer prints fine when it is connected to the
desktop
computer, but when I try to install the PhotoSmart 7260 drivers on the
laptop, I get this error message:-

"Installation failed -

The RPC Server is not available."

Can anyone please tell me why is this happening? And how do I make the
RPC
Server available?

I also cannot bring up Administrative Tools on the laptop (every time I
try to
double-click on the AT icon in Control Panel, it just does nothing) and I
also cannot bring up the 'Device Manager' window after double-clicking on
the
'System' icon in Control Panel and clicking once on the 'Hardware' tab
either.

But I have set up Firefox and PowerDVD on the laptop, so I just don't
understand why I am unable to install the HP PS 7260 drivers and bring up
the
Device Manager / Administrative Tools windows on the laptop.

Is the Print Spooler service running on the laptop?

services.msc

It should be set to automatic.

Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Alan Morris [MSFT]" wrote:

Is the Print Spooler service running on the laptop?

services.msc

It should be set to automatic.

Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

I don't know. How do I find out, given that Administrative Tools and the
'Device Manager' button on the 'Hardware' tab are not working properly?

If the print spooler service has been stopped, how do I set it to
automatic
even with Administrative Tools being non-functional?

Thanks in advance.


Matt

Open a Command Window As Administrator

net start spooler

<enter>

You will get a message that the spooler is already started or starting...

Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.