IE7 keeps saying "...encountered a problem & must close down"

"peebs" wrote in message
news:

From time to time I get the above problem. Other times I get "IE7
not
responding".

<snip>

What happens if you run IE without add-ons?

"C:\Program Files\Internet Explorer\iexplore.exe" -extoff

Do you still have the problem if you uninstall Norton 360?

"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro


Leonard Grey
Errare humanum est

peebs wrote:

From time to time I get the above problem. Other times I get "IE7 not
responding".
I never had this problem with IE6 and I notice that many people are
reverting to IE6. Is this an inherent problem in IE7 and if so why don't MS
just come out and say so. At least then we would know that a fix is being
worked on.
I am running XP home SP2 all fully up to date. One think I did notice is
that I installed IE7 about the same time as I upgraded to Norton 360. Is
there any connection? Has anyone else had a similar problem with the same
configuration?
I regularly run Spybot and ad aware plus AV and have never found a "critcal"
problems, just the usual cookies.
Any comments would be most welcome.

I have the same problem, and have had it for several weeks now. Many people
have posted the problem. All anyone is ever told is to turn off your add
ons. No real answers.

I have to use Firefox. IE crashed as soon as it starts. I have removed all
addons from IE.

Here is my list of installed software. I am sure someone will say that
"software x" is the problem, but the real problem seems to be Vista and IE7.

Please Microsoft fix this problem.

Can I run IE 6 on Vista?

2007 Microsoft Office system Version 12.0.6024.5000 *
Apple Inc. - iTunes Version 7.4.1.2 *
Apple Inc. - QuickTime QuickTime 7.2 *
Apple Mobile Device Service Version 1, 14, 0, 0 *
Apple Software Update Version 2.0.2.92 *
ArcSoft, Inc. - TMMonitor Version 3.0.23.46 *
ArcSoft, Inc. - TotalMedia Version 3.0.23.125 *
ArcSoft,Inc. - tvpi Version 1, 0, 0, 2 *
Avanquest Software - Digital Line Detection Version 1, 0, 0, 2 *
Belarc, Inc. - Advisor Version 7.2t *
Check Point Software Technologies LTD - TrueVector Service Version
7.1.078.000 *
Check Point Software Technologies LTD - ZoneAlarm Client Version 7.1.078.000
*
Check Point, Inc. - ZoneAlarm Uninstaller Version 7.1.78.0 *
Foxit Reader Version 2, 1, 2007, 2023 *
GRISOFT, s.r.o. - AVG 7.5 Anti-Virus System Version 7.5.0.420 *
GRISOFT, s.r.o. - AVG Anti-Virus system Version 7.5.0.487 *
InstallShield Software Corporation - PackageForTheWeb Stub Version 2.02.001 *
Macrovision Corp. - USIntegrateWiz Module Version 1, 0, 0, 1 *
Macrovision Corporation - InstallShield (R) Version 10.50 *
Macrovision Corporation - Software Manager Version 6, 0 *
Microsoft (R) Windows Script Host Version 5.7.0.6000 *
Microsoft Clip Organizer Version 12.0.4518.1014 *
Microsoft Corporation - digital locker assistant Version 1.6.5 *
Microsoft Corporation - Groove Audit Service Version 4.2.0.2623 *
Microsoft Corporation - GrooveMonitor Utility Version 4.2.0.2623 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16386 *
Microsoft Corporation - Office Diagnostics Service Version 12.0.4518.1014 *
Microsoft Corporation - Office Diagnostics Version 12.0.4518.1014 *
Microsoft Corporation - Office Source Engine Version 12.0.4518.1014 *
Microsoft Corporation - Windows Defender Version 1.1.1505.0 *
Microsoft Corporation - Windows Installer - Unicode Version 4.0.6000.16386 *
Microsoft Corporation - Windows Version 1.0.0.1 *
Microsoft Ensemble Studios Age of Mythology - The Titans Expansion Version
4.2003.9.2 * Microsoft Ensemble Studios Age of Mythology Version 3.2004.4.2
*
Microsoft Games Setup Version 1.2003.02.0463 *
Microsoft Office Groove Version 4.2.0.2623 *
Microsoft Office InfoPath Version 12.0.4518.1014 *
Microsoft Office OneNote Version 12.0.4518.1014 *
Microsoft Office Outlook Version 12.0.6023.5000 *
Microsoft Office Picture Manager Version 12.0.4518.1014 *
Microsoft® .NET Framework Version 2.0.50727.312 *
Microsoft® .NET Framework Version 3.0.4506.25 *
MicroVision Development, Inc. - SureThing CD Labeler Version 1.2.447 *
Mozilla Corporation - Firefox Version 2.0.0.7 *
MyDVD9.exe *
Quick Uninstallation Version 1.0.0.0 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.0.4083 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 11.0.0.181 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.0.3421 *
Roxio - Drag-to-Disc Version 9.0.0.53 *
Roxio Creator *
Shop for HP Supplies Version 2.1.3.0000 *
Skype Extras Manager Version 1.0.0.0 *
Skype Version 3.5 *
Sonic Solutions - CommonSDK Version 9.0.1.64 *
Sonic Solutions - Editors Module Version 9.0.2.39 *
Sonic Solutions - MediaCapture Version 9.0.2.61 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 Version 6.0.0.104 *
TechSmith Corporation - SnagIt Version 8.0.0 *
Timez Attack Free *
TM Control Version 1, 0, 0, 1 *
Update Age of Mythology *
Update Age of Mythology - The Titans Expansion *
Yahoo! Inc. - YShortcut Application Version 3, 5, 0, 0 *
Yahoo! Messenger Version 8,1,0,421 *


Hoss Cartwright
+++++++++++++++++++++++++

"peebs" wrote:

From time to time I get the above problem. Other times I get "IE7 not
responding".
I never had this problem with IE6 and I notice that many people are
reverting to IE6. Is this an inherent problem in IE7 and if so why don't MS
just come out and say so. At least then we would know that a fix is being
worked on.
I am running XP home SP2 all fully up to date. One think I did notice is
that I installed IE7 about the same time as I upgraded to Norton 360. Is
there any connection? Has anyone else had a similar problem with the same
configuration?
I regularly run Spybot and ad aware plus AV and have never found a "critcal"
problems, just the usual cookies.
Any comments would be most welcome.
peebs

Thanks to all of you for your replies.
I have tried running it without add ons and i have re-installed Norton 360
as i originally had problems with 360. On both occasions the problem did not
appear but as the problem is very intermittant with IE7 running with add ons
and with 360 it is hard to tell if that really fixed the problem. My main
question was to find out if others had the same problem with the same
configuration. It does seem from this forum that IE7 is not a stable piece of
kit. What, if anything, is MS doing about it?
By the way Hoss, I am running WinXP SP2 not Vista. I will steer clear of
Vista until MS get all the bugs fixed!!--
peebs


"Hoss Cartwright" wrote:

I have the same problem, and have had it for several weeks now. Many people
have posted the problem. All anyone is ever told is to turn off your add
ons. No real answers.

I have to use Firefox. IE crashed as soon as it starts. I have removed all
addons from IE.

Here is my list of installed software. I am sure someone will say that
"software x" is the problem, but the real problem seems to be Vista and IE7.

Please Microsoft fix this problem.

Can I run IE 6 on Vista?

2007 Microsoft Office system Version 12.0.6024.5000 *
Apple Inc. - iTunes Version 7.4.1.2 *
Apple Inc. - QuickTime QuickTime 7.2 *
Apple Mobile Device Service Version 1, 14, 0, 0 *
Apple Software Update Version 2.0.2.92 *
ArcSoft, Inc. - TMMonitor Version 3.0.23.46 *
ArcSoft, Inc. - TotalMedia Version 3.0.23.125 *
ArcSoft,Inc. - tvpi Version 1, 0, 0, 2 *
Avanquest Software - Digital Line Detection Version 1, 0, 0, 2 *
Belarc, Inc. - Advisor Version 7.2t *
Check Point Software Technologies LTD - TrueVector Service Version
7.1.078.000 *
Check Point Software Technologies LTD - ZoneAlarm Client Version 7.1.078.000
*
Check Point, Inc. - ZoneAlarm Uninstaller Version 7.1.78.0 *
Foxit Reader Version 2, 1, 2007, 2023 *
GRISOFT, s.r.o. - AVG 7.5 Anti-Virus System Version 7.5.0.420 *
GRISOFT, s.r.o. - AVG Anti-Virus system Version 7.5.0.487 *
InstallShield Software Corporation - PackageForTheWeb Stub Version 2.02.001 *
Macrovision Corp. - USIntegrateWiz Module Version 1, 0, 0, 1 *
Macrovision Corporation - InstallShield (R) Version 10.50 *
Macrovision Corporation - Software Manager Version 6, 0 *
Microsoft (R) Windows Script Host Version 5.7.0.6000 *
Microsoft Clip Organizer Version 12.0.4518.1014 *
Microsoft Corporation - digital locker assistant Version 1.6.5 *
Microsoft Corporation - Groove Audit Service Version 4.2.0.2623 *
Microsoft Corporation - GrooveMonitor Utility Version 4.2.0.2623 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16386 *
Microsoft Corporation - Office Diagnostics Service Version 12.0.4518.1014 *
Microsoft Corporation - Office Diagnostics Version 12.0.4518.1014 *
Microsoft Corporation - Office Source Engine Version 12.0.4518.1014 *
Microsoft Corporation - Windows Defender Version 1.1.1505.0 *
Microsoft Corporation - Windows Installer - Unicode Version 4.0.6000.16386 *
Microsoft Corporation - Windows Version 1.0.0.1 *
Microsoft Ensemble Studios Age of Mythology - The Titans Expansion Version
4.2003.9.2 * Microsoft Ensemble Studios Age of Mythology Version 3.2004.4.2
*
Microsoft Games Setup Version 1.2003.02.0463 *
Microsoft Office Groove Version 4.2.0.2623 *
Microsoft Office InfoPath Version 12.0.4518.1014 *
Microsoft Office OneNote Version 12.0.4518.1014 *
Microsoft Office Outlook Version 12.0.6023.5000 *
Microsoft Office Picture Manager Version 12.0.4518.1014 *
Microsoft® .NET Framework Version 2.0.50727.312 *
Microsoft® .NET Framework Version 3.0.4506.25 *
MicroVision Development, Inc. - SureThing CD Labeler Version 1.2.447 *
Mozilla Corporation - Firefox Version 2.0.0.7 *
MyDVD9.exe *
Quick Uninstallation Version 1.0.0.0 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.0.4083 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 11.0.0.181 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.0.3421 *
Roxio - Drag-to-Disc Version 9.0.0.53 *
Roxio Creator *
Shop for HP Supplies Version 2.1.3.0000 *
Skype Extras Manager Version 1.0.0.0 *
Skype Version 3.5 *
Sonic Solutions - CommonSDK Version 9.0.1.64 *
Sonic Solutions - Editors Module Version 9.0.2.39 *
Sonic Solutions - MediaCapture Version 9.0.2.61 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 Version 6.0.0.104 *
TechSmith Corporation - SnagIt Version 8.0.0 *
Timez Attack Free *
TM Control Version 1, 0, 0, 1 *
Update Age of Mythology *
Update Age of Mythology - The Titans Expansion *
Yahoo! Inc. - YShortcut Application Version 3, 5, 0, 0 *
Yahoo! Messenger Version 8,1,0,421 *


Hoss Cartwright
+++++++++++++++++++++++++

"peebs" wrote:

> From time to time I get the above problem. Other times I get "IE7 not
> responding".
> I never had this problem with IE6 and I notice that many people are
> reverting to IE6. Is this an inherent problem in IE7 and if so why don't MS
> just come out and say so. At least then we would know that a fix is being
> worked on.
> I am running XP home SP2 all fully up to date. One think I did notice is
> that I installed IE7 about the same time as I upgraded to Norton 360. Is
> there any connection? Has anyone else had a similar problem with the same
> configuration?
> I regularly run Spybot and ad aware plus AV and have never found a "critcal"
> problems, just the usual cookies.
> Any comments would be most welcome.
> peebs

IE 7 is very stable on my copy of Windows XP.

For its part, Microsoft has published a deal great of information on how
to use IE 7 to best advantage and to solve problems when they occur. And
that's just a drop in the bucket compared to all the information
available from trusted and knowledgeable sources on the internet.

Granted, IE 7 is far from perfect. But in my experience, the vast
majority of problems reported in this newsgroup are self-inflicted.


Leonard Grey
Errare humanum est

peebs wrote:

Thanks to all of you for your replies.
I have tried running it without add ons and i have re-installed Norton 360
as i originally had problems with 360. On both occasions the problem did not
appear but as the problem is very intermittant with IE7 running with add ons
and with 360 it is hard to tell if that really fixed the problem. My main
question was to find out if others had the same problem with the same
configuration. It does seem from this forum that IE7 is not a stable piece of
kit. What, if anything, is MS doing about it?
By the way Hoss, I am running WinXP SP2 not Vista. I will steer clear of
Vista until MS get all the bugs fixed!!--
peebs


"Hoss Cartwright" wrote:

I have the same problem, and have had it for several weeks now. Many people
have posted the problem. All anyone is ever told is to turn off your add
ons. No real answers.

I have to use Firefox. IE crashed as soon as it starts. I have removed all
addons from IE.

Here is my list of installed software. I am sure someone will say that
"software x" is the problem, but the real problem seems to be Vista and IE7.

Please Microsoft fix this problem.

Can I run IE 6 on Vista?

2007 Microsoft Office system Version 12.0.6024.5000 *
Apple Inc. - iTunes Version 7.4.1.2 *
Apple Inc. - QuickTime QuickTime 7.2 *
Apple Mobile Device Service Version 1, 14, 0, 0 *
Apple Software Update Version 2.0.2.92 *
ArcSoft, Inc. - TMMonitor Version 3.0.23.46 *
ArcSoft, Inc. - TotalMedia Version 3.0.23.125 *
ArcSoft,Inc. - tvpi Version 1, 0, 0, 2 *
Avanquest Software - Digital Line Detection Version 1, 0, 0, 2 *
Belarc, Inc. - Advisor Version 7.2t *
Check Point Software Technologies LTD - TrueVector Service Version
7.1.078.000 *
Check Point Software Technologies LTD - ZoneAlarm Client Version 7.1.078.000
*
Check Point, Inc. - ZoneAlarm Uninstaller Version 7.1.78.0 *
Foxit Reader Version 2, 1, 2007, 2023 *
GRISOFT, s.r.o. - AVG 7.5 Anti-Virus System Version 7.5.0.420 *
GRISOFT, s.r.o. - AVG Anti-Virus system Version 7.5.0.487 *
InstallShield Software Corporation - PackageForTheWeb Stub Version 2.02.001 *
Macrovision Corp. - USIntegrateWiz Module Version 1, 0, 0, 1 *
Macrovision Corporation - InstallShield (R) Version 10.50 *
Macrovision Corporation - Software Manager Version 6, 0 *
Microsoft (R) Windows Script Host Version 5.7.0.6000 *
Microsoft Clip Organizer Version 12.0.4518.1014 *
Microsoft Corporation - digital locker assistant Version 1.6.5 *
Microsoft Corporation - Groove Audit Service Version 4.2.0.2623 *
Microsoft Corporation - GrooveMonitor Utility Version 4.2.0.2623 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16386 *
Microsoft Corporation - Office Diagnostics Service Version 12.0.4518.1014 *
Microsoft Corporation - Office Diagnostics Version 12.0.4518.1014 *
Microsoft Corporation - Office Source Engine Version 12.0.4518.1014 *
Microsoft Corporation - Windows Defender Version 1.1.1505.0 *
Microsoft Corporation - Windows Installer - Unicode Version 4.0.6000.16386 *
Microsoft Corporation - Windows Version 1.0.0.1 *
Microsoft Ensemble Studios Age of Mythology - The Titans Expansion Version
4.2003.9.2 * Microsoft Ensemble Studios Age of Mythology Version 3.2004.4.2
*
Microsoft Games Setup Version 1.2003.02.0463 *
Microsoft Office Groove Version 4.2.0.2623 *
Microsoft Office InfoPath Version 12.0.4518.1014 *
Microsoft Office OneNote Version 12.0.4518.1014 *
Microsoft Office Outlook Version 12.0.6023.5000 *
Microsoft Office Picture Manager Version 12.0.4518.1014 *
Microsoft® .NET Framework Version 2.0.50727.312 *
Microsoft® .NET Framework Version 3.0.4506.25 *
MicroVision Development, Inc. - SureThing CD Labeler Version 1.2.447 *
Mozilla Corporation - Firefox Version 2.0.0.7 *
MyDVD9.exe *
Quick Uninstallation Version 1.0.0.0 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.0.4083 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 11.0.0.181 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.0.3421 *
Roxio - Drag-to-Disc Version 9.0.0.53 *
Roxio Creator *
Shop for HP Supplies Version 2.1.3.0000 *
Skype Extras Manager Version 1.0.0.0 *
Skype Version 3.5 *
Sonic Solutions - CommonSDK Version 9.0.1.64 *
Sonic Solutions - Editors Module Version 9.0.2.39 *
Sonic Solutions - MediaCapture Version 9.0.2.61 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 Version 6.0.0.104 *
TechSmith Corporation - SnagIt Version 8.0.0 *
Timez Attack Free *
TM Control Version 1, 0, 0, 1 *
Update Age of Mythology *
Update Age of Mythology - The Titans Expansion *
Yahoo! Inc. - YShortcut Application Version 3, 5, 0, 0 *
Yahoo! Messenger Version 8,1,0,421 *


Hoss Cartwright
+++++++++++++++++++++++++

"peebs" wrote:

From time to time I get the above problem. Other times I get "IE7 not
responding".
I never had this problem with IE6 and I notice that many people are
reverting to IE6. Is this an inherent problem in IE7 and if so why don't MS
just come out and say so. At least then we would know that a fix is being
worked on.
I am running XP home SP2 all fully up to date. One think I did notice is
that I installed IE7 about the same time as I upgraded to Norton 360. Is
there any connection? Has anyone else had a similar problem with the same
configuration?
I regularly run Spybot and ad aware plus AV and have never found a "critcal"
problems, just the usual cookies.
Any comments would be most welcome.
peebs