IE8 and video's

April 18th, 2011 - 07:51 pm ET by Henry | Report spam

Running 3GHz CPU, 2 G RAM, WinXP Pro SP3, hi speed internet (Comcast)

IE8 has been working just fine on my computer for months. IE8 about a couple
of months ago started not loading videos from *some* sites like
Marketwatch.com. It does load YouTube and videos from other sites and .swf
files from my hard drive. I've contacted Marketwatch and they have no
answer. IE8 works just fine on my wife's computer. I opened IE8 to
tools/internet options on both my computer and my wife's and compared the
settings for all tabs and they are exactly the same, but her IE8 works and
mine doesn't. I have the latest version of flash and Java. I installed
Microsoft Silverlight 4.0.51204.0 to no avail. I disabled Windows firewall
and Avast to no avail and enabled them again. I re-booted in Safe Mode with
Networking and got the same bad results. I un-installed SP3 and IE8 and
re-installed both and then got all the updates, with no luck with the
video's. I did a clean boot and tried IE8 with no luck. I ran ie8-regeg.cmd
and that didn't help. I switched to compatibility mode (IE7) no luck. I used
Microsofts FixIt program with no luck. I made a new account and transfered my
old profile over except for the ntuser files. IE8 would not play videos in
my new account.

Anyone got any other ideas please?

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#1 VanguardLH

April 19th, 2011 - 04:15 pm ET | Report spam

Henry wrote:

Running 3GHz CPU, 2 G RAM, WinXP Pro SP3, hi speed internet (Comcast)

IE8 has been working just fine on my computer for months. IE8 about a couple
of months ago started not loading videos from *some* sites like
Marketwatch.com. It does load YouTube and videos from other sites and .swf
files from my hard drive. I've contacted Marketwatch and they have no
answer. IE8 works just fine on my wife's computer. I opened IE8 to
tools/internet options on both my computer and my wife's and compared the
settings for all tabs and they are exactly the same, but her IE8 works and
mine doesn't. I have the latest version of flash and Java. I installed
Microsoft Silverlight 4.0.51204.0 to no avail. I disabled Windows firewall
and Avast to no avail and enabled them again. I re-booted in Safe Mode with
Networking and got the same bad results. I un-installed SP3 and IE8 and
re-installed both and then got all the updates, with no luck with the
video's. I did a clean boot and tried IE8 with no luck. I ran ie8-regeg.cmd
and that didn't help. I switched to compatibility mode (IE7) no luck. I used
Microsofts FixIt program with no luck. I made a new account and transfered my
old profile over except for the ntuser files. IE8 would not play videos in
my new account.

Anyone got any other ideas please?

What's in your 'hosts' file? Unless you update and manage your own
hosts file to use in blocking unwanted content, you won't know what's
included in a pre-compiled hosts file you got from elsewhere (ex., MVP's
hosts file) unless you look in it to see what's listed. Even if
marketwatch.com isn't listed, content there may be sourced elsewhere and
that's what gets blocked.

What security software do you have running? Uninstalled it during test?
What spam/ad blockers did you install?

Whose DNS server are you using?
Have the TCP settings in registry been tampered?
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces
Keys under here define the TCP interfaces and malware can change these
so you end up using a different DNS server than you think you are.

Have you uninstalled and reinstalled the Adobe Flash Player (from
Adobe's web site, not from somewhere else that claimed you needed a
newer version and "offered" it to you from their site)? Got any other
FLV/SWF players installed?

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#2 Henry

April 19th, 2011 - 09:25 pm ET | Report spam

VanguardLH wrote:

What's in your 'hosts' file?

One entry for localhost

I'm not comfortable about giving out the number.

What security software do you have running?

Avast ver 5.0.667

Uninstalled it during test?

Yes and it didn't help

What spam/ad blockers did you install?

None running in background. SuperAntiSpyware, SpywareBlaster,
MalwareBytes'Anti-Malware

Whose DNS server are you using?

Comcast.net Again, I'm not comfortable about giving out the number.

Have the TCP settings in registry been tampered?
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces
Keys under here define the TCP interfaces and malware can change these
so you end up using a different DNS server than you think you are.

Went there and couldn't find anything about TCP settings. I must be using
the right DNS server because everything else works. Correct?

Have you uninstalled and reinstalled the Adobe Flash Player (from
Adobe's web site

Yes

Got any other FLV/SWF players installed?

Cam Studio, FLV Player, WinAmp

I've had all of the above for as long as I've had IE8. IE8 worked just fine
up to about 2 months ago. It still plays video's on many sites and on
YouTube and on .swf files on my hard drive and on Comcast.net. There are
other sites it won't play video's on like MarketWatch.com. MarketWatch.com
works fine except for not being able to play video's there. Their updates,
text, pictures and sound all work OK.

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#3 VanguardLH

April 19th, 2011 - 10:06 pm ET | Report spam

Henry wrote:

VanguardLH wrote:

What's in your 'hosts' file?

One entry for localhost

I'm not comfortable about giving out the number.

127.0.0.1
It's the same for EVERYONE.

Whose DNS server are you using?

Comcast.net Again, I'm not comfortable about giving out the number.

Why do you care about the IP address for Comcast's DNS server? It's the
same suite of servers used by all Comcast users and can be found
published many places.

I never asked you for *your* IP address, did I?

Have the TCP settings in registry been tampered?
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces
Keys under here define the TCP interfaces and malware can change these
so you end up using a different DNS server than you think you are.

Went there and couldn't find anything about TCP settings. I must be using
the right DNS server because everything else works. Correct?

A phish/scam site's DNS server doesn't lie about all IP address lookups.

I've had all of the above for as long as I've had IE8. IE8 worked just fine
up to about 2 months ago.

Which makes it appear you installed an update (or you authorized it by
allowing automatic updates).

It still plays video's on many sites and on
YouTube and on .swf files on my hard drive and on Comcast.net. There are
other sites it won't play video's on like MarketWatch.com. MarketWatch.com
works fine except for not being able to play video's there. Their updates,
text, pictures and sound all work OK.

That's why I'm wondering what is the *source* for those .flv videos that
won't play. Just because you're visiting marketwatch.com doesn't mean
the videos come from there. Got an example video (web page and where is
the video in that page)?

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#4 Henry

April 19th, 2011 - 11:51 pm ET | Report spam

VanguardLH wrote:

What's in your 'hosts' file?

127.0.0.1 localhost

Whose DNS server are you using?

192.168.35.1

I never asked you for *your* IP address, did I?

Have the TCP settings in registry been tampered?
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces
Keys under here define the TCP interfaces and malware can change these
so you end up using a different DNS server than you think you are.

Went there and couldn't find anything about TCP settings. I must be using
the right DNS server because everything else works. Correct?

A phish/scam site's DNS server doesn't lie about all IP address lookups.

I've had all of the above for as long as I've had IE8. IE8 worked just fine
up to about 2 months ago.

Which makes it appear you installed an update (or you authorized it by
allowing automatic updates).

The only updates have been for Microsoft, Avast and my malware. No new
programs installed.

It still plays video's on many sites and on
YouTube and on .swf files on my hard drive and on Comcast.net. There are
other sites it won't play video's on like MarketWatch.com. MarketWatch.com
works fine except for not being able to play video's there. Their updates,
text, pictures and sound files all work OK.

That's why I'm wondering what is the *source* for those .flv videos that
won't play. Just because you're visiting marketwatch.com doesn't mean
the videos come from there. Got an example video (web page and where is
the video in that page)?

Go to http:/www.MarketWatch.com and click on any of the video's. IE8 doesn't
play any of them. Go to Comcast.net or YouTube and IE8 plays all of them. I
don't know if they are .flv video's or what they are.

Henry

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#5 VanguardLH

April 20th, 2011 - 01:28 am ET | Report spam

Henry wrote:

VanguardLH wrote:

Whose DNS server are you using?

192.168.35.1

That's not Comcast's DNS server. 192.168.x.x is an internal IP address
somewhere in YOUR network, like maybe the one in your router (which
really isn't a DNS server but merely fails the lookup to then pass it up
to whatever it is configured to use as its DNS server).

Got an example video (web page and where is
the video in that page)?

Go to http:/www.MarketWatch.com and click on any of the video's. IE8 doesn't
play any of them. Go to Comcast.net or YouTube and IE8 plays all of them. I
don't know if they are .flv video's or what they are.

Henry

I found lots of links that took me elsewhere. No videos on their home
page (when I happened to visit their site). One link took me to:

http://www.marketwatch.com/video/as...DC8AF602B8

The videos didn't load there. Looks like their streaming source is dead
or the link to it has failed. Or it could be they restrict some content
until you establish an account and log into their site (I'm not going to
bother creating an account there). Did you login and retest?

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