Locked iinformation after password set-up...

November 02nd, 2008 - 06:52 am ET by Stephen Woodward | Report spam

I've set up a laptop using the standard 'user accounts' through the control
panel and since adding in a password for the main administrator I'm no longer
able to access any of the documents I have on the laptop itself. The
available memory is reading as about 4gb (implying that I have 32gb of
material on the 40gb unit) when I can only access about 1gb through the 'my
documents' links. I seem to clearly have the material on the unit but I don't
have a means to access it.

I have tried to restore settings to an earlier date in the hope that this
will rectify the problem and this has not been effective - the process was
not completed after several attempts - can anyone advise on this...?
Stephen Woodward

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#1 Lanwench [MVP - Exchange]

November 02nd, 2008 - 10:11 pm ET | Report spam

Stephen Woodward wrote:

I've set up a laptop using the standard 'user accounts' through the
control panel

NB: You've posted this to a Windows server setup group - doesn't sound like
it's the right group for your question.

and since adding in a password for the main
administrator I'm no longer able to access any of the documents I
have on the laptop itself.

I'm presuming that means you werelogging in as Administrator beforehand

The available memory

...disk space, rather.

is reading as about
4gb (implying that I have 32gb of material on the 40gb unit) when I
can only access about 1gb through the 'my documents' links. I seem to
clearly have the material on the unit but I don't have a means to
access it.

In Explorer, find the Administrator's documents and settings folder, and
take ownership of it.

I have tried to restore settings to an earlier date in the hope that
this will rectify the problem and this has not been effective - the
process was not completed after several attempts - can anyone advise
on this...?

See http://www.winxptutor.com/ownership.htm - if that doesn't help, try
posting a new, updated message to a more appropriate newsgroup, such as
microsoft.public.windowsxp.general (if using XP, of course). Good luck.

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