Bug#681091: gnucash: starting gnucash freezes showing the tip window

July 10th, 2012 - 11:20 am ET by Leandro Noferini | Report spam
Package: gnucash
Version: 1:2.4.10-5
Severity: important

Dear Maintainer,

Trying to start gnucash stops showing the window for the tip and do not
run anymore.

Running with --debug option gives no result in window and write these lines in $

* 17:01:01 INFO <gnc.engine> [gnc_hook_lookup] no hook lists
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 512 bytes from /de$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 2266 bytes from /e$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 27 bytes from /pro$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 1170 bytes from /p$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 571 bytes from /pr$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 1385 bytes from /p$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 227 bytes from /pr$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 1766 bytes from /p$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 18 bytes from /pro$


Debian Release: wheezy/sid
APT prefers unstable
APT policy: (500, 'unstable')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-3-amd64 (SMP w/2 CPU cores)
Locale: LANG=it_IT.utf8, LC_CTYPE=it_IT.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages gnucash depends on:
ii gconf-service 3.2.5-1
ii gnucash-common 1:2.4.10-5
ii guile-1.8 1.8.8+1-8
ii guile-1.8-libs 1.8.8+1-8
ii libaqbanking34 5.0.24-1
ii libc6 2.13-34
ii libcairo2 1.12.2-2
ii libcrypt-ssleay-perl 0.58-1
ii libdate-manip-perl 6.32-1
ii libdbi1 0.8.4-6
ii libfinance-quote-perl 1.17+git20120506-1
ii libgconf-2-4 3.2.5-1
ii libgdk-pixbuf2.0-0 2.26.1-1
ii libglade2-0 1:2.6.4-1
ii libglib2.0-0 2.32.3-1
ii libgnome-keyring0 3.4.1-1
ii libgnome2-0 2.32.1-2
ii libgnomecanvas2-0 2.30.3-1
ii libgnomeui-0 2.24.5-2
ii libgoffice-0.8-8 0.8.17-1.2
ii libgtk2.0-0 2.24.10-1
ii libgwengui-gtk2-0 4.3.3-1
ii libgwenhywfar60 4.3.3-1
ii libhtml-tableextract-perl 2.11-1
ii libhtml-tree-perl 5.02-1
ii libktoblzcheck1c2a 1.39-1
ii libofx4 1:0.9.4-2.1
ii libpango1.0-0 1.30.0-1
ii libwebkitgtk-1.0-0 1.8.1-3.1
ii libwww-perl 6.04-1
ii libx11-6 2:1.5.0-1
ii libxml2 2.8.0+dfsg1-4
ii perl 5.14.2-12
ii slib 3b1-3.1
ii zlib1g 1:1.2.7.dfsg-13

Versions of packages gnucash recommends:
ii gnucash-docs 2.4.1-3
ii yelp 3.4.2-1

Versions of packages gnucash suggests:
pn libdbd-mysql <none>
pn libdbd-pgsql <none>
pn libdbd-sqlite3 <none>




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#1 Sébastien Villemot
July 12th, 2012 - 05:10 am ET | Report spam

tags 681091 + moreinfo
thanks

Dear Leandro,

Leandro Noferini writes:

Trying to start gnucash stops showing the window for the tip and do not
run anymore.

Running with --debug option gives no result in window and write these lines in $

* 17:01:01 INFO <gnc.engine> [gnc_hook_lookup] no hook lists
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 512 bytes from /de$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 2266 bytes from /e$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 27 bytes from /pro$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 1170 bytes from /p$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 571 bytes from /pr$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 1385 bytes from /p$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 227 bytes from /pr$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 1766 bytes from /p$
* 17:01:02 INFO <qof.engine> [init_from_file] guid_init got 18 bytes from /pro$



We need more information in order to be able to fix the problem. Ideally
we would need precise information on how to reproduce it. Also, can you
provide the following:

- an untruncated version of /tmp/gnucash.trace (the one you sent is
truncated on the right)

- does gnucash segfault? is there any output on stdout/stderr?

- what happens if you try to run gnucash from another account on your
system? (ideally an account which has never ran gnucash)

- do you have anything unusual in your setup? which features of GnuCash
do you use?

Thanks for your feedback,

.''`. Sébastien Villemot
: :' : Debian Maintainer
`. `' http://www.dynare.org/sebastien
`- GPG Key: 4096R/381A7594





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