C Spire Wireless, the only wireless provider in the U.S. that provides
consumers and businesses a suite of personalized wireless services,
today announced the introduction of SCOUT 3.0, the next exciting phase
in its ongoing mission to provide wireless users with an app and data
experience that is personalized just for them.
SCOUT 3.0 not only provides personalized app recommendations, but now
also offers movie, book and music recommendations that can be downloaded
from iTunes, Amazon.com and many more – all unique to each individual.
Powered by Rovi entertainment data, SCOUT 3.0 is available for all C
Spire Wireless customers and any other wireless users with smartphones
that operate on Android or Apple iOS mobile operating systems who are
interested in personalizing their experience.
C Spire experts, or Star Users, review apps and other content each week
and recommend their favorites. Star users get the opportunity to rate
apps and write reviews about SCOUT’S personalized recommendations. Star
users can also participate in the critic’s program and write reviews so
other customers can ‘follow’ them to see what they like. Star users also
share their reviews about favorite apps and entertainment on cspire.com
or social networks like Facebook™ and Twitter™.
Customers and prospective customers can register for SCOUT by simply
signing up online at www.cspire.com,
via their wireless device or in any C Spire retail location.
“Why should wireless users have to search endlessly and purchase apps
and entertainment in a trial and error fashion, never really having all
of the apps and entertainment that they could be enjoying? At C Spire,
we are all about helping our customers receive the perfect wireless
experience just for them, which is why we enhanced our SCOUT
personalization tool to include books, movies and music, in addition to
apps – delivered in the palm of their hand,” said Suzy Hays, senior vice
president of Personalization and Brand Management for C Spire Wireless.
“SCOUT 3.0 is taking app and entertainment personalization to a new
level, making personalized wireless at C Spire even more differentiating
and desirable.”
“With the Rovi information and recommendation technology behind SCOUT
3.0, C Spire has created an application that delivers a highly personal
and engaging customer experience,” according to Bob Shallow, SVP of
sales and marketing, for Rovi. Rovi has a rich database of information
on entertainment content, collected over more than 20 years and powering
leading service providers like C Spire Wireless and CE manufacturers.
Hays said recent industry research shows there is an increasing need for
app recommendation tools like SCOUT 3.0 with Android and iOS users now
accounting for 88 percent of all app downloads. According to
“AppNation,” a May 2012 study by Nielsen Research, the average number of
apps per smartphone has jumped 28 percent in the last year from 32 apps
to 41 and app usage increased 10 percent vs. the mobile web.
“With more than 80,000 participants signing on in just six months, SCOUT
is already a success by all accounts. But, we’re taking it to an
entirely new level with 3.0,” said Hays. “SCOUT 3.0’s new features like
book and movie recommendations and new benefits for Star Users are all a
part of C Spire’s continued efforts to make the wireless experience
personalized and unique for each individual.”
Personalized Wireless
Personalized wireless at C Spire is a compilation of a number of
different services, systems and programs that combine to offer an
unmatched wireless experience that directly reflects and serves each
customer’s unique needs. Customers will see this unique personalization
in apps and content that fit who they are, personalized wireless plans,
services that anticipate their needs, and rewards they get just for
using their phone in new ways.
For more information about C Spire Wireless, SCOUT 3.0 and the company’s
suite of personalized wireless services, visit www.cspire.com.
About C Spire Wireless
C Spire Wireless is a diversified wireless communications company
passionately committed to helping customers by personalizing wireless
services designed just for them. The company is the first wireless
provider in the U.S. to personalize customers’ experience by offering
apps that fit who they are, services that anticipate their needs, and
rewards for using their phone in new ways – all with seamless ease and
at amazingly fast speeds. This news release and other announcements are
available at http://www.cspire.com/news/.
For more information about C Spire Wireless and its products and
services, visit www.cspire.com
or follow us on Facebook at www.facebook.com/cspire,
YouTube at www.youtube.com/cspire,
Twitter at www.twitter.com/cspire,
Google+
or on Pinterest at www.pinterest.com/cspirewireless.
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