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Can't open certain PDF attachments in Outlook

February 08th, 2012 - 11:33 am ET by hk106 | Report spam
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This file cannot be previewed because of an error with the following
previewer:

PDF Preview Handler.

To open this file in its own program, double-click it.

I'm using Outlook for Office 2010, and I have Adobe Reader X and eCop
PDF Pro Office installed. Windows 7 is the operating system. For som
reason, most PDF attachments are working fine, but a couple of other
are not. Any ideas on what might be happening here?

A little more information on this:

1) When I try double-clicking the PDF attachment, I get this pop-up
"Cannot create file." Right-click the folder you want to create the fil
in, and then click Properties on the shortcut menu to check you
permissions for that folder."

2) When I right-click and "Save As" to save it to a directory, I ge
this pop-up: "Cannot save the attachment. Cannot create file
Right-click the folder... [same as above]".

3) This problem only started to happen a couple of weeks ago. I was abl
to download these files without a problem before then. I don't believ
there are any new add-ins installed.

Thank you


hk106
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#1 Peter Foldes
February 08th, 2012 - 11:56 pm ET | Report spam
Try Foxit PDF Reader which should work

Peter
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"hk106" wrote in message
news:

This file cannot be previewed because of an error with the following
previewer:

PDF Preview Handler.

To open this file in its own program, double-click it.

I'm using Outlook for Office 2010, and I have Adobe Reader X and eCopy
PDF Pro Office installed. Windows 7 is the operating system. For some
reason, most PDF attachments are working fine, but a couple of others
are not. Any ideas on what might be happening here?

A little more information on this:

1) When I try double-clicking the PDF attachment, I get this pop-up:
"Cannot create file." Right-click the folder you want to create the file
in, and then click Properties on the shortcut menu to check your
permissions for that folder."

2) When I right-click and "Save As" to save it to a directory, I get
this pop-up: "Cannot save the attachment. Cannot create file.
Right-click the folder... [same as above]".

3) This problem only started to happen a couple of weeks ago. I was able
to download these files without a problem before then. I don't believe
there are any new add-ins installed.

Thank you.




hk106

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