CSC (NYSE: CSC) today launched a new e-delivery business process
services offering for property and casualty insurers, providing a
“green” alternative to traditional enterprise-wide print and mail
operations. Policy Print as a Service, CSC’s newest cloud-based Business
Process as a Service (BPaaS) option, is an electronic document delivery
and storage service that allows insurers to streamline print processes,
eliminating paper-based transactions and accelerating electronic
delivery of documents to agents and policyholders. The offering expands
CSC’s current e-delivery capabilities in support of carriers’ adoption
of modern processes and management applications.
Policy Print as a Service converts policy files into portable document
formats (PDFs) and allows agents and policyholders to access securely
stored files via a link delivered by email. Carriers are able to enhance
support to their existing distribution channels and add support for new
channels cost-efficiently by leveraging existing Web portal investments
through flexible interfaces. Policy Print as a Service reduces mailing,
printing and document storage costs and can be up and running in as few
as 30 days. It is available to carriers using any policy administration
system(s) that produce Printer Command Language (PCL) files.
“Electronic document generation and delivery became popular as insurers
sought methods to reduce costs and improve operational efficiency,” said
Kimberly Harris-Ferrante, vice president and distinguished analyst at
Gartner. “Long-term electronic document generation and delivery adopters
will find positive return on investment, including reduced document
delivery times, the ability for agents to create personalized and
compliant documents on demand, reduced mailing and printing costs,
faster policy issuance and reduced paper use.”
“CSC’s e-delivery service provides storage, compliance and security
features unique to property and casualty insurers’ needs,” said Jeffery
Schwalk, president of CSC’s Property and Casualty Insurance Division.
“Policy Print as a Service helps to improve business performance through
a scalable and reliable infrastructure that offers lower upfront cost
and modern electronic processes, reducing the risk of lost data and
enhancing operational efficiency.”
CSC is a market leader for insurance business process services, offering
standardized and virtual BPaaS, traditional customized and dedicated business
process outsourcing, and scalable staff augmentation. With these
options, CSC’s domestic, regional and global clients have the
flexibility to move seamlessly from model to model as their business
needs change over time. Clients gain streamlined processes, services and
systems; accelerated market entry; cost savings; and improved customer
satisfaction.
About CSC in Financial Services
More than 1,200 major banking, insurance, investment and wealth
management, and securities firms rely on CSC's global financial services
team to turn their ambitions into realities. With a track record for
delivering software, consulting, and IT and business process outsourcing
and services at scale, CSC brings a deep understanding of the financial
services business and a collaborative culture to one of the industry's
most engaged client communities. For more information, visit www.csc.com/financialservices.
About CSC
CSC is a global leader in providing technology-enabled business
solutions and services. Headquartered in Falls Church, Va., CSC has
approximately 98,000 employees and reported revenue of $15.9 billion for
the 12 months ended March 30, 2012. For more information, visit the
company’s website at www.csc.com.
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