Intrado Simplifies Move to NextGen 9-1-1 with Great Migration™ Offer

Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 solutions for public safety, today announced the launch of its Great Migration offer. The offer, created to help public safety answering points (PSAPs) safely migrate to NextGen 9-1-1, is a fully managed package of Advanced 9-1-1^SM (A9-1-1^®) solutions that requires no capital outlay and comes with the Intrado i3 Guarantee to ensure ongoing compliance with evolving standards.

While PSAPs across the country recognize the benefits that NextGen 9-1-1 can bring to their communities, concerns about upfront costs, evolving technology standards and general uncertainty about how to get started have delayed its broader adoption. The Great Migration offer from Intrado removes these obstacles in a simple, PSAP-focused way by creating a complete, i3-compliant, cloud-based package of NextGen 9-1-1 solutions. Agencies can get immediate NextGen benefits and on-going confidence that their system will be ready for the future.

The Plaquemines Parish Government in Belle Chasse, La., the first PSAP to purchase this comprehensive package of public safety products and services, is moving into the NextGen world with the assurance that their systems will stay current as technology evolves, without the need for a large up-front expense.

KEY FACTS

• The Great Migration is a complete package of Intrado A9-1-1^® services developed to help public safety agencies safely and easily make the move to NextGen 9-1-1. Services include: advanced call routing which PSAPs can utilize to dynamically distribute 9-1-1 calls to other emergency communications centers in the event of call overflow or extreme events; enhanced data services to increase situational awareness by delivering supplemental call information such as images, video and address intelligence directly to the PSAP; TXT29-1-1^® that uses the three-digit code “9-1-1” to send text messages directly to emergency call takers; GIS management services that provide ongoing maintenance and accuracy of GIS data; and hosted call handling for flexible call distribution, single and multi-site deployments as well as NextGen 9-1-1 application integrations. All delivered through Intrado’s Public Safety Class™ cloud service and backed by the Intrado i3 Guarantee™. No capital outlay is required.
• The Intrado i3 Guarantee™ ensures PSAPs get standards-based NextGen 9-1-1 solutions as the standards themselves evolve.
• The Intrado Great Migration puts public safety agencies in control of their NextGen implementation. Agencies decide what solutions to deploy and when for a practical approach to NextGen 9-1-1 that’s right for their PSAP(s).

SUPPORTING QUOTES

Joseph Hernandez, senior-vice president—Intrado

The need for public safety to keep pace with the way the world communicates today has started the move to a new generation of emergency communications technology. This move will not happen overnight; PSAPs will need to choose a starting point that makes sense for their operations and their community. The Great Migration offer puts agencies in control of the timing and delivery of NextGen 9-1-1 services while removing barriers such as the need for capital and concerns about evolving standards. With over 300-plus NextGen ESInet projects, statewide deployments in Washington and Vermont, nearly seven million NextGen 9-1-1 calls delivered, and TXT29-1-1 deployments live in three states with multiple carriers, we feel very strongly that we can help PSAPs of any size and budget take this important step no matter how they choose to start.

Jeff Boone, telecommunications manager—Plaquemines Parish Government

We looked at several alternatives for next generation 9-1-1 capabilities. It’s a very big decision for our center with long-lasting impacts. Intrado’s solution made the most sense to us because we can start with the network and call-handling components, and then add on additional NextGen functions as we’re ready. And it complies with the NENA i3 standard, which was very important to us. They have really simplified the process and made it easy to get started.

SUPPORTING RESOURCES

Call: 1.877.262.3775

Website: www.intrado.com/greatmigration

Twitter: @Intrado

Facebook: http://www.facebook.com/intrado

About Plaquemines Parish Government

It is the mission of the Plaquemines Parish Government in Belle Chasse, La. to provide law enforcement designed to protect life and property, maintain order, while assuring fair and equal treatment for all so as to promote a partnership between the community ourselves.

About Intrado

In business for more than 30 years, Intrado, a subsidiary of West Corporation, has maintained a focus and passion for saving lives and supporting the needs of public safety. Agencies and telecommunication services providers throughout the world depend on Intrado for emergency communication services and technology. Intrado’s dedicated focus on emergency communications technology allows the company to continue pioneering network innovations that improve emergency response. For more information, visit www.intrado.com, or follow Intrado on Facebook and Twitter for the latest news.

© 2012 Intrado Inc., Longmont, Colorado, USA – All rights reserved.

Intrado, Advanced 9-1-1, A9-1-1, i3 Guarantee, the triangle beacon design, and logo forms of the foregoing are trademarks and/or service marks of Intrado Inc., in the United States, other countries, or both and may be registered therein.