Ultimate
Software (Nasdaq: ULTI), a leading cloud provider of people
management solutions, announced today that Raydon Corporation, a global
leader in innovative simulation products and solutions, is benefiting
from the UltiPro® human capital management solution’s robust
payroll engine, cloud-based
access for employees to critical payroll and HR information, as
well as Ultimate’s responsive customer service.
The top provider of convoy trainers to the United States Armed Services,
Raydon Corporation had been using a payroll service bureau, but found
its business needed a more comprehensive solution to address its human
capital management activities from beginning to end. Raydon moved to UltiPro
Workplace in January 2012, and the company is already
experiencing a range of benefits across its business, including time and
cost savings.
“Our deployment was great, both quick and seamless, and we are so
pleased that our people-facing operations are more efficient than ever
because of UltiPro,” said Michelle Warner, cost manager at Raydon
Corporation. “Previously, it could take days to process payroll, but
with UltiPro, our payroll
now is much faster, smoother, and more accurate. At a minimum,
we’ve gained several hours each pay period to focus on other important
initiatives that support our overall business.”
By leveraging UltiPro’s cloud delivery for people management, Raydon has
moved to a paperless payroll, reduced costs, and provided employees with
24-7 access to their information from home or office. For example, UltiPro’s
business portal provides Raydon employees with a central gateway
to stay up to date with news, check compensation details, and review or
modify direct deposit and W-4 information.
“UltiPro has been a great way to improve companywide communications and
collaboration,” said Warner. “It’s the ‘go-to’ place for several
people-related actions and events here at Raydon, and we are very
pleased that our employees now have the convenience of quickly and
securely accessing their information from anywhere with an Internet
connection.”
Raydon is rolling out more
of UltiPro’s HCM features that will deliver more online services
to employees and create additional improvements to its HCM processes.
According to Warner, employee response has been positive, user adoption
is high, and her team is very impressed that Ultimate’s customer service
is so ready to provide assistance.
“Ultimate’s customer service is remarkable — so much better when
compared with our previous provider. We have had a fast turnaround time
for anything we’ve needed,” said Warner. “Ultimate’s functionality,
reporting, and service are all great. Not only is HR happy, but managers
and employees have been very pleased that we made the change to UltiPro.”
“The cornerstone of Ultimate
Software’s business is people, and one of our differentiators is
customer service. Across our company, it’s clear that everyone on our
team — whether they work in customer services or not — really cares
about our customers and has internalized our approach of treating
customers as partners for life,” said Chris Phenicie, chief sales
officer for UltiPro Workplace at Ultimate Software. “Beyond our people,
we believe that one of the strengths of UltiPro Workplace is that its
extensive HCM functionality is exceptionally easy-to-use — whether the
end user is a system administrator, employee, manager, or executive. We
are pleased that Raydon has seen notable improvements in its payroll and
HR operations and that UltiPro is adding tangible value across it
business.”
About Ultimate Software
Ultimate is a leading
SaaS provider of people management solutions, with more than 7
million people records in the cloud. Built on the belief that people are
the most important ingredient of any business, Ultimate's award-winning
UltiPro delivers HR, payroll, and talent management solutions that
seamlessly connect people with the information and resources they need
to work more effectively. Founded in 1990, the company is headquartered
in Weston, Florida, and has more than 1,500 professionals focused on
developing the highest quality solutions and services. In 2012, Ultimate
was ranked #25 on FORTUNE'S “100 Best Companies to Work For” list.
Ultimate has more than 2,300 customers with employees in 115 countries,
including Adobe Systems Incorporated, The Container Store, Culligan
International, Major League Baseball, The New York Yankees Baseball
Team, and Texas Roadhouse. More information on Ultimate's products and
services for people management can be found at www.ultimatesoftware.com.
UltiPro is a registered trademark of The Ultimate Software Group, Inc.
All other trademarks referenced are the property of their respective
owners.
Follow Ultimate Software on Twitter: www.twitter.com/UltimateHCM
Follow Ultimate Software on LinkedIn: http://linkd.in/UltimateHCM
