Lost drive

September 12th, 2012 - 02:39 pm ET by Antares 531 | Report spam
I have a homebuilt computer with an ASUS P7P55D motherboard and three
Western Digital 500 GB hard drives. I built this computer a few years
back and it has worked very well until recently when one of the drives
"disappeared" and I can not get it to come back from ghost land.

The three 500 GB hard drives are set up with C: being used for the OS
and my client software. D: is used for all my documents, etc. F: is
used as a backup. All the drives show a large amount of free space and
all the checks like defrag, bad sectors, computer memory check, etc.,
indicate no problems at all.

A few days ago drive D: disappeared and I can not figure out what
happened. I bought a new Western Digital hard drive and put it in the
same slot, after removing the old one but it also is not discernable
in any way. I can't format it or even find anything that indicates its
presence.

I can switch the SATA connections that normally connect to D: and put
them onto F: and this drive seems normal in every way. This seems to
indicate that the motherboard circuits for the drive are functioning
okay.

If I put the SATA connector that normally goes on F: onto D: I still
can't find a trace of D: and none of my software can locate their
files that are stored on drive D: This same SATA connection will work
as it should when connected to either drive D: or F:

What could cause a drive to go into hiding like this, and what can I
do to rectify the situation?

Thanks in advance for any suggestions...other than for me to go jump
off a bridge. Gordon
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#1 Char Jackson
September 12th, 2012 - 02:53 pm ET | Report spam
On Wed, 12 Sep 2012 13:39:46 -0500, Antares 531
wrote:

I have a homebuilt computer with an ASUS P7P55D motherboard and three
Western Digital 500 GB hard drives. I built this computer a few years
back and it has worked very well until recently when one of the drives
"disappeared" and I can not get it to come back from ghost land.

The three 500 GB hard drives are set up with C: being used for the OS
and my client software. D: is used for all my documents, etc. F: is
used as a backup. All the drives show a large amount of free space and
all the checks like defrag, bad sectors, computer memory check, etc.,
indicate no problems at all.

A few days ago drive D: disappeared and I can not figure out what
happened. I bought a new Western Digital hard drive and put it in the
same slot, after removing the old one but it also is not discernable
in any way. I can't format it or even find anything that indicates its
presence.

I can switch the SATA connections that normally connect to D: and put
them onto F: and this drive seems normal in every way. This seems to
indicate that the motherboard circuits for the drive are functioning
okay.

If I put the SATA connector that normally goes on F: onto D: I still
can't find a trace of D: and none of my software can locate their
files that are stored on drive D: This same SATA connection will work
as it should when connected to either drive D: or F:

What could cause a drive to go into hiding like this, and what can I
do to rectify the situation?



Some of your information is confusing and contradictory, so I'll speak
in general terms.

You may have a problem with the drive, with the SATA cable, or with
the motherboard. Narrow it down by swapping SATA connectors at the
drives. Does the problem follow the connector that moved? Next, swap
SATA connectors at the motherboard. Does the problem follow the
connector that moved? By now you know whether the problem is the
drive, the cable, or the motherboard.

If it's the drive, it's very likely the small circuit board on the
bottom of the drive. Temporarily swapping circuit boards with another
identical drive will allow you to recover the data before you replace
the drive.

If it's the SATA cable, replace it. SATA connectors aren't designed
for a lot of remove/replace cycles and wear out easily.

If it's the motherboard, see if you have an unused SATA port. If so,
just move the SATA cable there.

Drive letters are assigned to drive partitions, not motherboard ports,
so changing to another motherboard port won't affect the drive letter.

Thanks in advance for any suggestions...other than for me to go jump
off a bridge.



That would just shift this problem to someone else.


Char Jackson

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