OT: Restaurant Impossible

Has anyone ever seen the show Restaurant Impossible on the Food
Network? A celebrity chef comes in to a failing restaurant and helps
them overhaul it. There are a couple of common themes with each
failing restaurant, but without fail the most common problem is the
restaurant has too big of a menu. So immediately the chef makes them
cut down on the choices from dozens and dozens to four or five. So is
more choice always a good thing? Is one of the reasons these
restaurants fail because the customers are too stupid to choose
between dozens of choices? Is the celebrity chef just a anti-choice
troll who doesn't know how to run a restaurant?


"For example, Brandon O'Dell of O'Dell Restaurant Consulting, a
business that assists struggling restaurants, told Restaurant Report
that 'trying to please everyone leaves you unable to be defined,' and
that if there's too much on the menu 'your customers find it harder to
describe you and recommend you.'"
http://restaurants.about.com/od/men...-Menus.htm


"Your restaurant menu should be a manageable size."
http://www.ehow.com/way_5242873_suc...ideas.html


"One major collapse for your menu can be of adding too many choices
for your customer as he will be confused with hundreds of choices. You
should make this process as easy as possible for them to make a
choice."
http://www.georgesiga.com/?p&


"More choice is /always/ a good thing since everyone's preferences are
different, so more choice means more chance of your preferences being
catered to."
http://groups.google.com/group/comp...ode=source


"I forge posts and get caught." - Snit