Outlook Connector downloading blank emails for those moved from in

April 22nd, 2010 - 05:57 am ET by ML | Report spam
I view my hotmail emails in Outlook, and regularly move those I want to keep
into files I have created within Outlook. On the Windows Live Hotmail
website they remain in my inbox. Recently I noticed that when I look at my
Outlook inbox there are dozens of items that show as blank headers, and are
completely blank when you open them. The only thing they show is the date
they were received, and the ison whether they were read, forwarded, replied
to etc. By comparing with the Windows Live Hotmail website I have worked
out that these "blank" emails are the ones I have moved to other folders on
Outlook, but which remain in the inbox on the Windows Live Hotmail website.
How can I stop this happening? It didn't used to!
ML
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Replies

#1 Roady [MVP]
April 22nd, 2010 - 07:16 am ET | Report spam
Blank messages are a common issue with the Hotmail connector, originally
caused by having a virus scanner integrated with Outlook. Uninstall this
integration part of your virus scanner and try again; you'd still be
sufficiently protected by your on-access scanner part of the virus scanner.
For more details see;
http://www.msoutlook.info/question/20

If that doesn't solve the issue, update to the latest BETA of the Outlook
Connector which you can download here;
http://www.microsoft.com/downloads/...15b84f60d1

After updating to the latest version of the Outlook Connector, you might
need to remove and then re-add your Hotmail account to Outlook for it to
work properly again.

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers


"ML" wrote in message
news:
I view my hotmail emails in Outlook, and regularly move those I want to
keep
into files I have created within Outlook. On the Windows Live Hotmail
website they remain in my inbox. Recently I noticed that when I look at
my
Outlook inbox there are dozens of items that show as blank headers, and
are
completely blank when you open them. The only thing they show is the
date
they were received, and the ison whether they were read, forwarded,
replied
to etc. By comparing with the Windows Live Hotmail website I have worked
out that these "blank" emails are the ones I have moved to other folders
on
Outlook, but which remain in the inbox on the Windows Live Hotmail
website.
How can I stop this happening? It didn't used to!
ML

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