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"Some of the recipients for the message are not valid"

January 25th, 2012 - 04:33 am ET by Karl Becker | Report spam
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When I try to send an email from Windows Live Mail, I sometimes get the
error message

"The message could not be sent." "Some of the recipients for this message
are not valid"

or in German

"Die Nachricht konnte nicht gesendet werden." "Einige Empfànger dieser
Nachricht sind ungültig"

However the address looks 100% correct.

I suppose it's not exactly a mail issue, but an issue with the address book.
I synchronize between Outlook, Messenger and Windows Live Mail, and I
suppose somehow an invisible formatting error is introduced into the email
field.

The workaround is to log off from Live (click on the upper right corner of
the main window: "Log off from Windows Live Mail") and reenter the address
manually. When I'm logged on, the address is always auto-completed, and on
the screen it looks like the manually entered one, but the autocompleted
address produces the error, while the manually entered address does not.

The strange thing is: Even in the contacts folder, the address looks 100%
correct. The only thing I can imagine is, that somehow
'john doe (john@doe.example)' is considered to be the email address rather
than 'john doe' being the real name and only 'john@doe.example' being the
email. This would explain why it looks identical on the screen, but in fact
is very edifferent. It would also explain that the message pops up
immediately because this would be a very obvious syntax error in the email
format, which can be detedted without contacting the server.

My OS is Windows 7

Does anyone have the same issue or even a solution?
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#1 Ildhund
January 25th, 2012 - 06:39 am ET | Report spam
"Karl Becker" wrote in message news:jfoi9r$es9$
When I try to send an email from Windows Live Mail, I sometimes get the error message "The message could not be sent." "Some of the recipients for this message are not valid" or in German
"Die Nachricht konnte nicht gesendet werden." "Einige Empfànger dieser Nachricht sind ungültig" However the address looks 100% correct.
I suppose it's not exactly a mail issue, but an issue with the address book. I synchronize between Outlook, Messenger and Windows Live Mail, and I suppose somehow an invisible formatting error is introduced into the email field. The workaround is to log off from Live (click on the upper right corner of the main window: "Log off from Windows Live Mail") and reenter the address manually. When I'm logged on, the address is always auto-completed, and on the screen it looks like the manually entered one, but the autocompleted address produces the error, while the manually entered address does not. The strange thing is: Even in the contacts folder, the address looks 100% correct. The only thing I can imagine is, that somehow 'john doe ()' is considered to be the email address rather than 'john doe' being the real name and only '' being the email. This would explain why it looks identical on the screen, but in fact is very edifferent. It would also
explain that the message pops up immediately because this would be a very obvious syntax error in the email format, which can be detedted without contacting the server. My OS is Windows 7
Does anyone have the same issue or even a solution?



I saw a related case last week. An email address (admittedly a complicated one with three periods ('.') in it after the '@' sign) was not accepted in Hotmail. It looked right everywhere, but when I copied it from a web page into Notepad, I could see that there were zero-width (control?) characters at ten-letter intervals. What appeared everywhere - including in the markup of the web page I copied it from - as looked like this in Notepad: johnfisher?@fishoutofw?ater.wanado?o.co.uk This had probably occurred during some export/import or copy/paste exercise. Deleting the address from the contacts list and re-entering it by hand cured the problem.

That being said, some mail servers return an error interpreted by WLMail as 'invalid recipient' when in fact the problem is something else, like too many recipients or even an over-enthusiastic spam filter. The best way to find out is to conduct a web search for the server error message and the mail server concerned. Someone else will probably have had the same problem and - if you're lucky - solved it.
Noel

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