aportioning or dividing up hours worked on a help ticket for each day open

We have a fact table for a ticket system. The columns are: date/time opened, datetime closed (could be blank if ticket is still open), and total hours open. This fact tables is wiped and replaced every night to populate this with latest data. One ...

Message posted on the February 2nd, 2012 - 8:33 AM ET

Texas School Gives 35,000 Volunteer Hours Via x2VOL

x2VOL From intelliVOL Connects Seven Lakes High School Students, Records Hours in the Cloud.

Press published on the May 16th, 2011 - 10:25 AM ET

RMI Announces RailDOCS® Hours of Service

RMI, the largest independent provider of Transportation Management Software and comprehensive information services to the railroad industry, has announced the release of RailDOCS Hours of Service, a new web-based ...

Press published on the July 5th, 2011 - 8:00 AM ET

Amcom Software Works with Maimonides Medical Center to Introduce Resident Hours Tracking Solution

Helps teaching hospitals maintain compliance with resident hour requirements from the Accreditation Council for Graduate Medical Education (ACGME) Tracks residents’ on-duty hours and time off between shifts, ...

Press published on the March 27th, 2012 - 7:00 AM ET

Dell Substantially Surpasses Community Service Goal, Volunteers More Than 700,000 Hours in FY13

Dell team members exceed goal of 500,000 hours, increase volunteer hours by almost 70 percent over year prior More than half of Dell team members globally participate in community service projects ...

Press published on the March 7th, 2013 - 9:00 AM ET

UK employees Could Lose 223 Man Hours Every Year Due to Poor Customer Support from IT Service Providers, Says Rackspace Report

Inadequate customer service is costing UK employees almost 223 hours a year1 according to new research from Rackspace Hosting (NYSE: RAX), the open cloud company. The Rackspace IT Industry Service ...

Press published on the November 7th, 2012 - 6:25 AM ET

Intel Increases Renewable Energy Credit Purchase to 2.5 Billion Kilowatt Hours

NEWS HIGHLIGHTS Intel increased its renewable energy credit purchase to 2.5 billion kilowatt hours, a 75 percent increase over its 2010 commitment. Intel has completed nine solar electric ...

Press published on the February 1st, 2011 - 10:00 AM ET

YouTube: 4 billion hours of video per month

YouTube users watch 4 billion hours of video per month.

News published on the August 7th, 2012 - 5:13 AM ET

Indicating where a range has overtime hours in a range of cells

Hi there Hoping you can help. I'm a newbie to this forum, hope below makes sense In summary I have a spreadsheet where I log technician hours as well as holidays and sick days I have the date and day of the week in AA1, AA2 (entered as ...

Message posted on the January 20th, 2013 - 10:16 PM ET

End Date/Time adding business hours

Hello I have a field with a start date and time (example 4/25/2012 11:00 am) I would like to add business hours to determine the ending business dat and time Continuing with example, Business hours are 7am - 8pm. I need 10 hours from Cell a1 start ...

Message posted on the April 25th, 2012 - 12:47 PM ET

How to Time time Diff for Completion of Activity (Exc Holiday List & Non Bus Hours)

Guys i need help with a function in Excel. I need to substract the time difference to identify the time taken t complete a task, however the following needs to be included - List of Holidays - During Business Hours Only Hence if A1 = Activity ...

Message posted on the June 29th, 2012 - 6:18 PM ET

How to work out working hours?

When I am working out the difference between 2 dates for working dates use a calculation similar to: =NETWORKDAYS(A1,B1) But how can I do the same for working hours? To put this into context am working with problem tickets and wish to see how many ...

Message posted on the September 21st, 2012 - 4:21 AM ET

How to calculate difference between two date & time along with working hours and days

Hi Champs, I have following requirement. I want to calculate difference between two date & time considerin working days and hours of an organization. example: 1) Problem logged on : 10.08.2012 11:00:00 2) Problem solved on : 13.08.2012 ...

Message posted on the September 13th, 2012 - 7:13 AM ET

Almost 10,000 Humble Bundles Sold on Ubuntu In 72 Hours

[quote] The Humble Indie Bundle V continues to set new records. Having generated over $2.5 million dollars in just short of 3 days – and still going strong – the Humble team’s latest success is paying dividends for Ubuntu thanks ...

Message posted on the June 6th, 2012 - 5:10 AM ET