Sitel,
a leading global business process outsourcing (BPO) provider, is
actively recruiting numerous positions in preparation of its new Call
Center opening in Ocala, Fla. Open positions include Customer Service
Representatives, Call Center Supervisors, Operations Reporting Analyst
and other managerial support positions.
John Miller, site director for the new site stated, “We are hiring our
first wave of Customer Service Representatives as we grow to our
ultimate goal of 500 agents. Our first classes will begin training on
August 6th. We are pleased to be able to hire a significant
number of new employees and in turn do our part to strengthen the
economy in the greater Ocala, Fla. area.” The new site will support a
global telecommunications company and will be located at 1417 N.
Magnolia Drive, Ocala, Florida 34475.
Sitel is partnering with the Workforce Connection and the College of
Central Florida. Applicants interested in joining Sitel’s team are
encouraged to apply online in Sitel’s “Careers” section at www.sitel.com
or also with the Workforce Connection at www.employflorida.com.
Previous customer service experience and strong computer knowledge is
preferred. Anyone interested in learning more about Sitel opportunities
can attend one of two informational sessions on July 6th and
July 11th. Contact Bonnie at 352-732-1700, ext. 2203 for more
information.
About Sitel
Sitel is a world leader in outsourced customer care services. With over
26 years of industry experience, Sitel has twice been ranked as the top
overall call center outsourcing provider in Datamonitor’s annual Black
Book of Outsourcing survey. Sitel’s 57,000 employees provide clients
with predictable and measurable Return on their Customer Investment by
building customer loyalty, increasing sales and improving efficiency.
Sitel’s solutions span 120+ domestic, nearshore, and offshore centers in
25 countries across North America, South America, Europe, Africa, and
Asia Pacific. Sitel is privately held and majority owned by Canadian
diversified company, Onex Corporation. For more information, please
visit www.sitel.com.
