Sprint (NYSE: S) today announced its rebranded, redesigned and rebuilt
website for business, www.sprint.com/business,
for prospects and customers to more easily browse and buy wireless and
enterprise solutions. In addition to a cleaner, simpler landing page,
the new Sprint Business site comes with online upgrades suited to
today’s business customer:
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New business segment pages for small, medium and large businesses
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New business products, resources and discounts pages
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New business solution pages for small, medium and large business that
feature the company’s premier mobility, cloud, converged and M2M
solutions
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Full integration with other business pages of interest, including
Business Shop, My Sprint Business, Community and Support
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A redesigned shopping experience for small businesses and simplified
business product browsing capabilities
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More personalization capabilities, new multi-product carts for sales
of bundled products with enhanced chat features and “Contact Us”
capabilities
The new site represents a revamped approach to online business sales and
service – one that focuses on what business customers identify as most
important.
“It’s easier now for a business – of any size – to enter the site,
research products and solutions, buy what makes sense to their business,
and access someone directly for help along the way, if needed,” said
Todd Cribb, manager-Sprint Business Online Strategy. “An all-new
resources section gives customers more information about products,
services and the customers who use them from case studies, white papers,
podcasts, videos, and other research materials.”
The new business online store features refined content, clearer
messaging and filters for shop information. The site introduces to
customers a solution section that offers pre-configured business
packages with recommended products, plans, accessories and services.
Other new features in the shop experience allow business customers to
add a phone and/or change a plan for business-shared plans for accounts
that have up to 25 lines.
“The site gives businesses a better one-stop shopping capability with
clearer integration, navigation and connection to several
business-related ‘microsites’ that Sprint has crafted specifically for
businesses,” Cribb added. “Customers can logically toggle from the new
business site to sites devoted to converged services, M2M, wholesale,
business applications and small business. This integration marks a first
big step toward a fully integrated business shopping experience for
customers across all Sprint Business online properties.”
About Sprint Nextel
Sprint Nextel offers a comprehensive range of wireless and wireline
communications services bringing the freedom of mobility to consumers,
businesses and government users. Sprint Nextel served more than 53
million customers at the end of 3Q 2011 and is widely recognized for
developing, engineering and deploying innovative technologies, including
the first wireless 4G service from a national carrier in the United
States; offering industry-leading mobile data services, leading prepaid
brands including Virgin Mobile USA, Boost Mobile, and Assurance
Wireless; instant national and international push-to-talk capabilities;
and a global Tier 1 Internet backbone. The 2011 American Customer
Satisfaction Index showed Sprint is the #1 most improved company in
customer satisfaction, across all industries, over the last three years. Newsweek
ranked Sprint No. 3 in its 2011 Green Rankings, listing it as one of
the nation’s greenest companies, the highest of any telecommunications
company. You can learn more and visit Sprint at www.sprint.com
or www.facebook.com/sprint
and www.twitter.com/sprint.
